What personal information do we collect from the people that visit our blog, website or app?
When requesting services or support on our site, as appropriate, you may be asked to enter your name, email address, phone number or other details to help you with your experience.
When do we collect information?
We collect information from you when you fill out a form or enter information on our site.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
Cookies are small text files that a site or its service provider store on your computer through your web browser (if you allow).
Like the vast majority of websites, we use ‘cookies’ in order to provide you with the best possible experience on our website. Cookies can have many purposes and among other things may be used to save your preferences or to collect visitor statistics – e.g. finding out how many users viewed the site and the pages they accessed.
Compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future. We may also use trusted third-party services that track this information on our behalf.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since browser is a little different, look at your browser's Help Menu to learn the correct way to modify your cookies.
If you turn cookies off, it won't affect the user's experience.
How do we use your information?
We may use the information we collect from you when you request a consultation, request support, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, or use certain other site features in the following ways:
To send periodic emails regarding your order or other products and services.
How do we protect visitor information?
Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible.
We use regular Malware Scanning.
We do have an SSL (security) certificate installed on the site.
Accessing, Updating and Removing Personal Information
Personal Data Requests - Individuals have the right to request access to, rectification, or deletion of their personal data. To make a personal data request, please use our Personal Data Request Form.
Verification of Identity - For security and privacy reasons, we may require additional information to verify your identity before processing your personal data request. This step is crucial to ensure that we only release or modify personal information to the rightful data subjects.
Processing of Personal Data Requests - Upon receiving a valid personal data request, we will acknowledge receipt and promptly begin processing it. We will aim to respond to your request within 30 days, as required by applicable data protection laws.
Access to Personal Data - Upon verification of your identity and approval of your request, we will provide you with access to the personal data we hold about you.
Rectification of Personal Data - If you believe that any of your personal data is inaccurate or incomplete, you have the right to request corrections or updates to that information.
Deletion of Personal Data - You may request the deletion of your personal data if it is no longer necessary for the purposes for which it was collected or if you withdraw your consent (where applicable). However, please note that there may be legal or legitimate reasons that prevent us from immediately complying with your request.
Third Party Disclosure
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information.
We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when its release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property or safety.
Third party links
We do not include or offer third party products or services on our website.
California Online Privacy Protection Act
According to CalOPPA we agree to the following:
Users can visit our site anonymously
How does our site handle do not track signals?
We honor do not track signals and do not track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.
Does our site allow third party behavioral tracking?
It’s also important to note that we do not allow third party behavioral tracking
COPPA (Children Online Privacy Protection Act)
When it comes to the collection of personal information from children under 13, the Children’s Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, the nation’s consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children’s privacy and safety online.
We do not specifically market to children under 13.
Fair Information Practices
The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.
In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:
We will notify the users via in site notification
Within 7 business days
We also agree to the individual redress principle, which requires that individuals have a right to pursue legally enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or a government agency to investigate and/or prosecute non-compliance by data processors.
CAN SPAM Act
The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.
To be in accordance with CANSPAM we agree to the following:
If at any time you would like to unsubscribe from receiving future emails, you can email us, and we will promptly remove you from ALL correspondence.